Our grades
Condition Grades
A grade describes how a laptop looks and the minimum battery health it had to report when we tested it. Every laptop passes the same tests before it is graded, and every grade comes with the same 90-day warranty, on top of your rights under the Australian Consumer Law.
- Grade AMinimal wear
Minimal signs of use. Any marks are very faint and hard to spot.
Cosmetics
No visible scratches or dents on the lid, deck or display. Keyboard shows no shine.
Shop Grade ABattery
Reported at least 85% of original capacity when tested.
- Grade BLightly used
Light, visible signs of use. It has passed the same tests as every other grade.
Cosmetics
Light scuffs or fine scratches on the lid or underside. Display is clean. Keyboard may show mild shine.
Shop Grade BBattery
Reported at least 80% of original capacity when tested.
- Grade CWell used
Clear signs of use, such as scratches or worn corners. It has passed the same tests as every other grade.
Cosmetics
Noticeable scratches, small dents or worn corners. Display may have faint marks outside the main viewing area.
Shop Grade CBattery
Reported at least 70% of original capacity when tested.
What every laptop goes through
Grading happens after testing, never instead of it. A laptop only gets a grade once it has passed all of this.
- Full battery cycle and health report
- Every key, the trackpad and every port
- Display checked for dead pixels and pressure marks on solid colours
- Speakers, camera, microphone and wireless
- Data wiped to the NIST SP 800-88 standard, then a fresh operating system install